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Procurement Concierge Program in Nebraska | Interview with Doug Carlson, Chief Procurement Officer

In this interview, Nebraska Chief Procurement Officer Doug Carlson discusses the three elements of the state's successful new procurement concierge program: 

  1. Clear expectations set by Nebraska Governor Pete Ricketts to identify and remove barriers preventing historically underutilized businesses from working with the state.
  2. Adopting a customer-oriented mindset, driven by Department of Administrative Services Director Jason Jackson
  3. Using that customer service mindset to work towards economic inclusion in Nebraska, a concept championed by Nebraska Department of Economic Development Director Tony Goins

Tune into the 20-minute interview to hear about each of these concepts and how they worked together to improve diverse supplier participation in Nebraska.

Click to read the Government Procurement Magazine article inspired by this interview, "Expanding Opportunities: Nebraska's Bold Procurement Concierge Program."
  David Yarkin

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