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COVID-19 Response Survey Results

In June 2020, our team reached out to procurement officials across state and local governments, higher education, non-profits, and healthcare to survey their organization's response to the COVID-19 pandemic.  The results of the survey are in, and we are excited to share our top findings with you below.

Which best describes the type of public sector organization you work for?
  • State Government (35.3%)
  • City Government (28.2%)
  • Local Government (9.4%)
  • County Government (8.2%)
  • Non-profit (5.9%)
  • K-12 Education (4.7%)

What are the most important topics your organization is focused on over the next six months? 
  • New social distancing and remote work policies (50.6%)
  • Procurement office budget/funding (43.5%)
  • Staffing (34.1%)
  • Savings (32.9%)
  • Buying Local (30.6%)
  • Sustainability (24.7%)

Which goods and services are most important to you in response to COVID-19?
  • Cleaning and disinfectant supplies (83.5%)
  • Medical supplies including PPE and First Aid (54.1%)
  • Cleaning and disinfectant services (25.9%)
  • Remote work cybersecurity (18.8%)
  • Remote work IT hardware (18.8%)
  • Remote work IT software (17.6%)
  • Remote work video technology (16.5%)

Do you anticipate a budget shortfall within the next six months?
  • Yes (75.3%)
  • No (24.7%)

Do you anticipate being understaffed within the next six months?
  • Yes (38.8%)
  • No (61.2%)

Have you worked with a new supplier to procure COVID-19-related goods or services since the start of 2020?
  • Yes (48.2%)
  • No (51.8%)

Generally, how would you rate the performance of your existing, pre-COVID suppliers during the COVID-19 pandemic?
  • Great (23.5%)
  • Good (44.7%)
  • Okay (24.7%)
  • Below Average (5.9%)
  • Poor (1.2%)

Thank you again for everyone that participated in the survey! We appreciate you taking the time to share your experience and insights with us. Please be on the the lookout for additional analysis and trends about the key issues and topics facing Procurement in the coming weeks. 

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  Bernadette Launi